Just purchased a new XT5. Teo was my sales associate and was so knowledgeable, professional and treated me with respect and kindness. Would highly recommend him and Applewood Cadillac to anyone looking to purchase a new car. Amazing customer service with a major focus on customer experience. Nothing was ever a bother and all requests/questions were answered to my complete satisfaction. 10 Star!!!!!
My name is Eli, I had the most amazing experience with this dealer than I ever had before. Mr Hugh Henry was superb. I could not ask or expect more of his service. I bought a 2017 Buick encore essence 2 weeks ago and I cannot be more happy. Mr Henry recommended it to me even though my intention was not to buy a GMC. I will highly recommend anyone who is looking for an exceptional dealer, Applewood Auto is the place to go. Also Vince the business manager was amazing.
Excellent salesperson Teo. Very patient in explaining details of our purchase of our Buick Encore.He also reviewed with us the operation of the car.
Our experience with Teo when I leased my new Buick Encore GX was excellent. He was professional, courteous and very safe with covid protocol. The time he took to show me all the features of my new vehicle was extremely helpful. Will look forward to dealing with him again in the future.
The Cadillac experience is truly offered at Applewood Cadillac. Kevin Graca and his sales rep Artem are true professionals. Continued success gentlemen as you well deserve it.
Teo is fantastic. He has everything ready to go and makes the entire buying process easy to navigate. He took the time to show me all the features of my truck and then called me to follow up a week later. The dealership staff is very friendly.
My wife and I have been long time and completely satisfied service customers of Applewood Chevrolet so when it came time to consider a new vehicle we were both in agreement to purchase from Applewood. Adrian Smith, our Service Consultant, introduced us to Teo Verspaget, Product Specialist. Teo took the time to listen to our needs and budget and then was able to narrow down our options. Teo was very informative about the vehicle during the test drive so we were comfortable making our final decision. The vehicle purchase was seamless and the delivery was organized and on time. We ...
Teo was excellent to work with, he is very professional and knows his business. Would recommend Teo and Applewood to others for sure. I love my new Blazer, Teo helped with finding my vehicle as soon as possible.
Applewood is a friendly and inviting environment. Over twenty years our family has dealt with Teo exclusively. We trust him; that's no small thing in this industry. In need with our older vehicle going down he knew exactly what we needed. Two weeks since the car is a dream. Always attentive and always available, Thanks again Teo sincerely. Thanks Vince for your hard work. Thanks Applewood.
Absolutey professional service I recommend Applewood Chevrolet Mississauga for fix and purchase new car.Gret test drive with Teo Verspaget and fast , efficient paper work.
I run a business and time is very important to me. fast and efficient. ònly recommend what is needed. service is done right and would recommend highly.to all who need their vehicle fixed right the 1st. time.
Absolutely recomend Applewood Chevrolet , Mississauga, clean environment, Welcoming staff. My car had been fixed in a short time while sitting in the clean waiting area.
Very satisfied with my purchase of a used Buick Envision several weeks ago. Everything went smoothly. Pleasant test drive with Hugh Henry, smooth negotiations, reasonable pricing, friendly staff...oh and the hot chocolate in the waiting area is delicious. Also, the cafeteria served me the best turkey club sandwich with fries I've had in a long time! A very positive experience. Thanks to everyone involved. I highly recommend! 5 stars.
Applewood Chevy is definitely my favorite GM dealership. I take my personal car here and I rate them very highly for service and customer satisfaction. Big thanks to Sales Professional Mr. Taysser Akkad who I recommend to all my family & friends & special thanks to Adrian Smith!
I have been dealing with Applewood for many years and over that time have had a very satisfying level of business dealings. Teo Verspaget my current Salesman always looks for what is best for me and my pocket. The service Department is well organized and do good quality work..
These guys are GOLD. Having bought 4 cars from them over the last 24 months, they are consistent in every way - and all very good. Our most recent experience was with Tony Carvello. He's solid and straight up honest. Thanks Tony! Finally, in a world where it's hard to get to the real number on buying a car, is there a dealership like Applewood that you can trust, right from the start. I made a point to meet their General Sales Manager, Kevin, and let him know what a great team they have (especially Tony) and the respect they ...
Was time to trade in my Chev Sonic. Looking for larger vehicle. Rick V helped with our Equinox purchase. Great customer service in both sales and service.
A very clean dealership, with friendly & helpful employees. Where else can you get a oil change and get a free breakfast? I love this Applewood Chevrolet Dealership!
My camero has been at applewood almost 5 months , was told every month party is coming. It's been in the shop since May 15 and the say maybe October
I dealt with Sam (sale representative at used car sale office), and I can trust him, very friendly. Because of that I decided to by my car from Applewood Chevrolet.
Very professional and customer friendly salesman. Rick Viola is a true gentleman and ultimate professional who goes above and beyond to create a returning customer out of every sale.
We have purchased or leased 5 new Cadillac in the past 8 years from Rick Viola at Applewood Motors. This should tell you how we feel about Rick and Applewood.
My family was looking for a specific vehicle, and Nabil went out of his way to not only show us the range of options, but went above and beyond to share is own family's situation – even as far as showing us his personal vehicle to help us understand the intricacies of car seats and storage options. When one of us was ill and we couldn't get to the dealership to review a specific vehicle, Nabil even brought the vehicle to our home for us to see it. I've never had such amazing service from a sales rep. ...
I leased a brand new 2017 GMC terrain few month ago and I am so happy and satisfied with the vehicle but I am more than happy for the service that I have received from the salesman there Mr.Nabil Hamade his knowledge , efficiency and his kindness made the purchase went so easy . I would definelty go back again for my next car.
Every experience I've had at Applewood whether it's oil changes, repairs or just get a new Cadillac has been amazing!. The , experience and the service has been Excellent! I will continue to visit Applewood Cadillac especially my representative.....Rick Viola!!
Nabil is amazing very talented and focus on customer experience - outstanding service definitely will recommend your dealership for the great team and service you deliver
Honest and good deals, Nabil did an excellent service and was very knowledgeable. I went there looking for an SUV upgrade for my growing family.
Been here three times so far to service my 2014 Cadillac ATS. everytime, the service was very good and friendly. The time estimates were always precise and work was done ahead of time. I really do appreciate these guys and how they do bussiness. They've won me over as a loyal customer.
Great experience. I'll recommend this dealer to all my family and friends. from the moment you walk in to this dealer till you leave.
Have had my present Cavalier since 2001 and before that I had three other Cavaliers Best auto ever produced When I get my next car it will be with Applewood Probably a CRUZE automatic.
I went in not knowing exactly what i wanted but the entire staff made it very easy to decide...i was helped by Tayseer Akkad and he helped me look at some options and was very patient with an indecisive person like myself...he showed me all the features and i fell in love with the GMC Sierra 1500...It was perfect for both work and luxury..Tayseer really made this experience one of a kind...Thank you
Kyle I met when I first time came to dealership, and it is wonderful experience, based on trust, fairness and honesty and three car deals were made without any bargaining and all looks good. Kyle is a great straight up guy. Would recommend him to anyone. Aziz
I have had my car at other shops, applewood is second to none. Drive thru, shuttling, breakfast or lunch. I have been dealing Zelco for the last two and half years. Class act and knowledgeable. Recommend zelco and Applewood to everybody!
I was extremely pleased with Applewood Chevrolet and the way they handled purchase of my new car.Terrain runs like a dream! Teo was my sales associate and he explained every aspect of the transaction in a way that I made. From start to finish Teo, Paym & Vic were extremely helpful, patient and honest with me during every visit. I would highly recommend Applewood Chevrolet. Their level of customer service is exceptional. They place the highest level of importance on client satisfaction. Thanks again for your assistance and all your help to make me get this car. Marina Polonski
This is the 2nd car I've gotten from Applewood and I wouldn't go anywhere else! It's a clean and friendly environment and I would/have recommended others to shop with them
Just got back from the dealership. Had to have my screen changed on my infotainment system. With Rick Viola at the wheel, I was in and out in a very suitable time frame. This guy is incredible. Both him and Kevin know how to give clients excellent service. The dealership is fantastic. Everyone knows the clients by name. I love coming here. If you are reading this and considering buying a car from Applewood, call on Rick Viola. Tell him Doris sent you. It will be the most amazing experience you've ever had.
Customer service is incredible! A friendly clean environment! You come in for an oil change and you get a free delicious breakfast,it doesn't get any better than this?
In 2016 started from mid-summer I went to this dealership a couple of times to check out the stock and requested test drives. For sure I asked a lots of questions, since I was doing research on the 2016 diesel Canyon SLT. The sales rep has always been very patient but not putting pressure. Based on my research in Nov finally I was ready to place order, then he provied very value advice practical to my needs that saved me a good amount of money. The purchase process went extremely smooth. Excellent service! I am so happy selected this dealship and met ...
2nd time I used applewood the service Just got better have a great breakfast While I was waiting car was washed and dried Staff was very friendly atmosphere at the place was awesome
So confused about what to do for winter tires, I called Applewood Parts for advice. Spoke to Gord. He was fantastic. Helped me understand how my Cadillac works in winter and the tires that would work best for my winter driving. He made the processing of shopping and understanding so EASY. I felt much more confident in my decision thanks to him and have booked an appt. next week to get them put on. I love this dealership. Everyone here is amazing and the service is ridiculously amazing every time. Thank you Gord!
My wife and I are from the Niagara Region but found the drive to Applewood Buick to be more than worth it. We bought a pre-owned Buick Enclave from a fantastic salesman Garry Parsons. He was a true gentleman who met our needs throughout the entire process, even going the extra mile in delivering our Enclave to us. He was knowledgeable, flexible and patient, always making sure our needs were being met. I highly recommend Garry if you are considering a used vehicle purchase.
I just have to write another review about this dealership. I have never had so much consistency in professionalism and courtesy from any other company across all industries throughout my life. Even if I didn't want to purchase another vehicle from them again, I would have to just because of how they treat you here. Any time I have a concern, it's always dealt with promptly and to my satisfaction. This is the best dealership I have ever encountered. I brought a friend in with me to check out a vehicle and she couldn't believe all the ...
My recent experience at Applewood in Mississauga was amazing. I will definitely continue to take my vehicle to Applewood. Both MacMaster in Orangeville and Frost in Brampton can learn a lot on how to treat their customers from Applewood. Applewood is the best customer service I've ever experienced. Thank You.
I purchase a brand new Cadillac ATS and had an amazing experience with everyone I dealt with. They were all so friendly, efficient, compassionate and knowledgeable. I had to purchase my vehicle quickly and Applewood made it happen! I would like to thank Vince Germanese, Patrick LaCasse, Vince Paradiso, Sam Elia and Nabil Hamade for the great experience! One more comment..... LOVE MY CAR!!!!
I have purchased a vehicle from this dealership last week and have been by twice so far. Service levels here are ridiculously amazing. All the way from reception to service to the Sales Staff. People here know me by name now and welcome me. A stunning review for Rick Viola today. He helped orchestrate detailing for my car. I was blown away. He's happy to help as long as I am happy. Who says that these day?!? I'm passing the word around for anyone out there who needs a car to get over to Applewood. Rick, thank you ...
We needed an SUV. I went to Applewood after a visit at Addison and a lot of other dealerships (all makes except the German ones). I told the receptionist that I want to check an Equinox and she called a sales rep. A smiling guy comes and greats me, and I said in my mind "another sales guy...!!!". This time it wasn't just another sales guy, it was "THE SALES GUY". Nabil was very professional,friendly and made me feel like I was doing business with them my whole life. It was the only one ...
Nabil was outstanding in character, professionalism and extremely knowledgeable. He spent a good hour showing how this amazing car operates. From the smallest details to setting up OnStar for me and downloading the app on my phone - This type of service rarely happens in today's day and age. I have purchased several cars in the past and not one sales associate has done half of what Nabil did. He made me feel like a VIP. In fact, when I got home, I couldn't figure out something, so I called Nabil. He helped me over the phone and ...
My recent experience at Applewood was amazing, they took care of me from beginning to end. Best customer service I've ever experienced! Thank You!
Teo (Sales) and Marko(service) have always gone that extra mile to satisfy my requirements in a friendly and professional manner.They know I am very thorough in my request to secure the the best service from all aspects in my dealings with Applewood. Although there times my demands are difficult, both parties have always been able to get the job done to my satisfaction. I definitely would recommend Applewood for car enthusiasts. I have dealt with other dealerships and Applewood outperforms them by a wide margin . John.
I had been considering a new car before the cold weather hit, and I had finally settled on a Chev Cruze. I had gone to a few private dealers and my experience was unsettling, either the dealer had duct tape on their beat up trailer they called a dealership, or the were overcharging for the vehicle that was in rough shape. It was at that time that I said enough and decided to try this dealership, I was weary as it was my first time buying something was was not a rust bucket. They made it painless at Applewood, not ...
This is our 3th satisfied car purchase from Applewood with the great help of Nabil. Before dealing with Nabil, I never truly trusted the car sales person, but his character and trustworthy behavior, build my trust and respect. He is very knowledgeable, honest, patient and truly professional. His service was excellent and he took the time to discuss all different options and explain things without any pressure. We would not hesitate to recommend Nabil to any of my friends or family. Also a huge thank you to Payam and Vince.P for all their help, which made our purchasing experiences ...
Thank you Applewood, Family has been dealing with them for years and as always excellent service. This time I had the luxury of dealing with Nabil who within minutes of meeting with me knew what I wanted and GOT ER DONE!!!!!!! walked us through everything clearly and thoroughly from the head lights to the back bumper. Also a huge thank you to Vince Paradiso for all his help. I would refer these guys to anyone!!!!! And Alice you keep smiling!!!! Cheers Guys!!!!
I decided to try Applewood on the recommendation of a friend since the one I usually get my CTS-V serviced at normally has a hard time getting me an appointment slot. I made an online request on the weekend, and was contacted on the Monday. I explained the intermittent nature of the problem and was offered an appointment with a service advisor the day before the one I originally requested. When I arrived, I was informed they were very busy but would work on the issue as soon as possible. I decided to wait. I was very impressed they took ...
I purchased my first ever Cadillac through Lilly and that was over 4 years ago. Over those 4 years i have gotten to know Lilly very well. She is more than an employee of Applewood and has made me feel like more than a customer. I am treated like family. That family feeling at Applewood is truly because of her. I look forward to my services so i can pop my head in her office and say hello! She always has to time to catch up and makes sure my experience there is amazing! Because of her i referred my own family, ...
Nabil is THE definition of customer service! He made my experience of buying a car smooth and seamless! I highly recommend him when purchasing a vehicle. He took the time to discuss all different options to find the car that suited my needs and my budget. Applewood is the place to purchase and maintain your vehicle. Thank you so much! Julie Evans
Normally buying a car I find to be a hassle and I never truly trust the car salesman. Nabil was the one exception, his service was excellent and he took the time to explain things without any pressure, which helped to make the buying experience a pleasure. In fact out 10 year old daughter was thrilled to come in with us as Nabil treated her like a little princess. Nabil's delivery of the car was outstanding everything was set up including Onstar. Nabil is an excellent addition to this dealership and one who I will refer friends and family to ...
Because every time i get what i need done , I really don’t feel that i getting any bad advise , and not taken advantage of , like a dealer ship on the east mall !
it was a pleasure dealing with Applewood Chevrolet we had a very quick reply from Lilly Patell regarding the vehicle we were interested in. Lilly put myself and my wife in touch with Peter Goldspink who was very friendly and knowledgeable. We were able to purchase our SUV on Friday and pick it up on Monday we are very pleased with the whole team at Applewood and the quick turnaround.
Brought in my SRX for service at Apple Wood even though I bought it at royal in Orangeville. Applewood Chev olds a completely different experience. Amazing customer service from dealing with the service manger right through to the shop formen. Both John and Paul have been a pleasure to deal with and extremely patient dealing my SRX. I would rate them a 10 out of 10 on all levels of service. I would highly recommend dealing and taking in your vehicle to AppleWood for future service.
Although we didn't end purchasing a vehicle from Applewood, the service both via email with Lilly, and in person with Garry were great. Lilly is prompt, professional and friendly in every message. Garry was easy to talk with and knowledgeable. We hope to do business with you in the future, and would happily make the trip from Guelph to do so!
Purchased my first car from Rick Viola in 2011. Was very helpful, and great to deal with. When searching just last week, I decided to stop in and see Rick, even though I moved out of town. Rick remembered me, which in most cases I'd say is just a "salesey" thing to do, but I've always felt that Rick was genuine, and really cared that I was happy at the end of the day. He worked hard for me, gave me a deal we were both happy with, and was very accommodating to my schedule and strict ...
I had a great experience buying my car here. Lilly and Peter were very easy to get ahold of and took the time to help me figure out which vehicle was the best fit for me. They explained everything and made themselves available for the many last minute questions I had. I would recommend this place to anybody.
This is the 2nd car that i purchased from Applewood. The main reason for buying a Cadilac, was that I would get to deal with Lilly and Teo again. Lilly is pleasant and very accomodating to your needs and questions. Teo went out of his way to work out the best possible deal for me. Together, they made sure that I was totally happy when I drove out of the dealership with my brand new car. From this exoerience I will not buy a car based on the manufacturer. But based on the service and the way I am treated ...
I am a very busy person and in a few words I was taken care of and am a very happy customer .Thank you so much for heat service.
For once buying a new car was a pleasure in dealing with Lilly and Teo. Would recommend you contact them whenever you are in the market for a new car!!
Always a pleasure to deal with Alice and the team at Applewood. I recently bought a BMW X1 and the test drive, purchasing process and pick up was smooth sailing! I highly recommend this dealership as the team isn't pushy and they go above and beyond to be highly accommodating. The vehicle is great and I will continue to use Applewood without a doubt for future car purchases. Bottom line, the entire team is great BUT go to Alice - her personality seals the deal!
Have the had the pleasure of dealing with Lilly for years and more recently Nabil. They are 2 individuals that go above and beyond every time in ensuring a first rate customer experience. They are thoughtful, accommodating, and flexible. Applewood is a first rate experience every time i step in the dealership
My husband and I recently purchased a used Cadillac SRX from Applewood and it was the best car purchase process that I have ever been a part of! There was no pressure and the negotiation process was short and fairly stress free. We stated we were not interested in any "after sale" pitches and so we didn't get any. Alice Nielson was a pleasure to deal with. I called yesterday because we got a nail in one tire and Alice arranged for us to come in today. The tire was repaired free and we got a great ...
Marco provided me with excellent service. He greeted me directly from my vehicle to inside the service counter. He answered my questions and provided me with detailed information. I didn't even feel like I waited that long as he came to visit me in the lounge to provide me with updates regularly. Before I knew it, the vehicle was ready.
After buying my 2nd car through Jeff Tompkins I trust my 3rd one will be through Jeff as well. Very professional and fare and that is what I am looking for in a sale associate
I have never written a review for anything before, but today when I left Applewood I felt compelled to write one! We have been Applewood Customers for many years, purchasing both fleet and personal vehicles. Every time we purchase a vehicle or take our vehicles in for service, I am more than impressed with the quality and professionalism of service I receive from EVERY employee I come into contact with. While I sit in the service waiting area, I watch the ladies behind the desk treat every customer that comes in with a huge amount of respect and friendly interaction......
I went to Apple wood Mississauga to shop for my first car. I was greeted by Gary who was pleasant, patient, and helpful giving me all the information I was looking for while shopping around. He did not pressure me and allowed me to look around without being hassled like many salesman can be, but was ready with a big smile and was available when I had questions. I mentioned that I would love to have a big red bow on my car when I decided which one I wanted as a joke, which he remembered months afterwards when I ...
Dealt with Alice Nielsen on a purchase of a used vehicle. She was patient, knowledgable and obviously enjoys the job and her employer. Very pleased with both the vehicle and the service (and her patience when I asked one of the silliest questions she's probably ever heard!)
I highly recommend this dealership. The level of Customer service is outstanding. I was looking for a brand new Camaro and Rick Viola who I have dealt with on many times before they went out of his way to locate the vehicle I was looking for. Great service and professional Dealership. I will recommend Rick Viola to anyone looking to buy a GM product.
It was a pleasure dealing with Garry Parsons, after I spoke with quite few sales guys during my search. He is knowledgeable, honest, attentive to all details. True professional by all means. The car came out in the top condition. I would definitely recommend the place.
I just started leasing my first car and I was so happy with how easy/painless the process was. The service that I received was great!
Although I didn't end up purchasing a vehicle at this dealership, I was dealing with Lilly Patell, and she's been so nice and friendly. She follows up and works hard. I would recommend dealing with her!
I was very nervous about buying by first car.... Alice fixed that all for me! I went in thinking I only wanted a specific car...but Alice showed me many options that suited my taste and price range. She was incredibly friendly and someone I intend on keeping in touch with! She showed my cars way under my price range, saving me $$$! And she has follwed through on everything she said....she even offered her help for after the purchase was over. The rest of the staff at the dealership was amazing as well...very friendly and made me feel ...
Alice was my salesperson for this car at Applewood. She was incredibly personable and worked well to not make it feel like a typical 'used car dealership' - The car was competitively priced given its condition and low KM's, and it has plenty of accessories and other fun things in the car (A/C, Pioneer sound system, Power windows/locks, USB/Aux ports, etc) I couldn't be happier with the car, it runs great, feels great and looks great. The mechanic (Darcy? Darcie?) I was told works exclusively on the used cars and he was quite approachable about ...
Russell was a great help when we were faced with buying a new car after an accident. He helped increase the amount we received from the insurance company and got us into a great looking Cruze. We drove off the lot feeling confident about the car's functions. A++++ service.
Our experience at Applewood Cadillac met and exceeded all of our expectations. Russell was extremely knowledgable, friendly, and patient. He was attentive to all of our needs and went to great lengths in order to ensure that we received all potential credits to the fullest extent possible. His direct action made our first experience purchasing a cadillac memorable. We would recommend Applewood Cadillac to friends and family without question! Thanks again Russell!
This is my second time purchasing a car from Garry, I came back to him and this dealership because of how hard Garry works for his clients and how memorable Garry is due to his service; he truly stands out. He goes above and beyond in every respect, he is professional, sincere and a true client-first sales professional. He worked around my busy schedule, stayed past closing at the dealership to help me and has been in constant contact with me before, during and after the sale. He worked BOTH times to get me exactly what I wanted in my ...
I contacted Applewood on line after seeing a late model used Cadillac on the website. Lilly promptly responded. Her quick response and warm welcome not to mention providing me with all the information I needed for this car was without a doubt the reason I went to Applewood for a test drive. You see I live in Newmarket ON,over a 100 kms away. Well I ended up buying the car and the experience was outstanding. The staff was equally attentive to my needs including the same treatment in the sales office with Hugh Henry & Tony Paradiso and in the ...
Rick Viola was very nice and bought lunch for me and my friend, I was having service done to my chev. Cobalt, and I spotted the Trax on the floor, so he was very helpful in explaining the Vehicle and he gave me a brochure and a card with his name on it. Two days later I called him and asked if I could come in for a test-driver, and when we came back from the drive, I said Rick you have a sale so I bought it, and got to meet Vince who is also an unbelievably nice person. ...
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